For auto repair & service shops

Book the repair before they call the next shop.

TelAI is a done-for-you AI phone receptionist for auto repair shops. It answers appointment, quote, and status calls — while you're under a hood, after hours, and on overflow — in English and Spanish, captures the vehicle and the problem, and texts or emails you the lead in minutes.

Hear the demo — (213) 752-9794 Book a setup call

Call it right now — ask for a brake quote, a drop-off time, or what to do with a car that won't start.

Hear a real call

Listen in: Auto Repair

Appointments, quotes, and status — all handled. A sample TelAI call — no script reading, no captions, just the receptionist your callers would actually hear.

TelAI · sample call

Audio only · no captions

Prefer to test it live? Call the demo line — (213) 752-9794

The under-the-hood problem

You're elbow-deep in an engine — and the phone keeps ringing

Your techs can't stop a brake job to answer the phone, and after 6 PM nobody's there at all. A driver who needs work done today calls until a shop picks up — and whoever answers gets the car, the repair, and the next one too. Every missed call is a repair order, and often a long-term customer, handed to the shop down the street.

How it works

Live on your existing line in about a week

Forward the calls you can't grab

Keep your number and your front counter. You forward after-hours, busy, and no-answer calls — your day-to-day doesn't change.

It answers and qualifies

A receptionist tuned for your shop greets the caller, captures the vehicle and the problem, takes appointment or quote requests, and tags urgency.

You get the job in minutes

Year, make, model, the issue, and preferred drop-off time are texted or emailed before they hang up, so you call back the hot ones first.

What TelAI can answer

Your hours, location, and directions
Whether you work on their make/model or service type
Appointment and drop-off availability
Ballpark quote ranges, when you allow it
Whether they can drop off or need a tow
Status-update and pickup questions

What it captures on every call

Caller name and best callback number
Vehicle year, make, and model
The problem or service needed
Drives in or needs a tow / drop-off
Preferred appointment or drop-off time
Urgency (broken down vs. routine)

The lead in your inbox

Every call becomes a clean summary

Service request — texted to the shop

Caller: Andre Wallace
Phone: (310) 555-0163
Vehicle: 2017 Honda Accord
Issue: Grinding when braking
Drop-off: Tomorrow AM, can drive in
Urgency: Soon — safety concern
Quote?: Asked for brake estimate

Built for this business

Why auto repair shops specifically

Win the call, win the car

Most callers don't leave a voicemail; they call the next shop. TelAI answers so the repair order is yours, not theirs.

Captures the vehicle, not a vague message

Year, make, model, and the actual problem — a real lead your service writer can act on.

Quotes and appointments, handled

It takes quote and appointment requests and drop-off times without pulling a tech off a car.

Tow vs. drive-in, sorted

It asks whether the car runs, so you know if a tow or a drop-off is coming before you call back.

Bilingual by default

English and Spanish in the same call, the way your customers actually talk.

A service, not a dashboard

Built, tested, and maintained for you. Nothing for your counter staff to learn.

Launch offer

First month free · $49 setup

Try TelAI on your shop's line for a full month at no cost — $49 one-time setup, 300 minutes included, then $249/month if you keep it. Bilingual after-hours and overflow coverage, live on your existing line in about a week, and you can cancel during the free month.

Start your free trial Or hear it first — (213) 752-9794

Questions owners ask

Asked, answered

+Does it give exact repair quotes?

It shares the ballpark ranges you approve and captures the details so your service writer can give a real quote on the callback. It won't invent prices.

+Can it book appointments?

It captures the appointment or drop-off request — vehicle, problem, preferred time — and emails or texts your counter to confirm. Live calendar booking is an add-on.

+Does it replace my front counter?

No. Most shops forward only after-hours, busy, and no-answer calls. It catches the ones your team can't grab.

+What if the car isn't drivable?

It asks whether the car runs and notes if a tow or drop-off is needed, so you're ready before you call back.

+Do I have to change my number?

No. Keep your number and forward calls to TelAI when you need it. Remote setup, anywhere in the U.S., with no onsite installation.