For HVAC & plumbing companies

Capture the emergency call before they dial the next company.

TelAI is a done-for-you AI phone receptionist for HVAC and plumbing companies. It answers urgent service calls — nights, weekends, and overflow — in English and Spanish, confirms you serve their area, captures the job, the address, and the urgency, and texts or emails you the lead in minutes. No new software, no missed jobs.

Hear the demo — (213) 752-9794 Book a setup call

Call it right now — report a no-cooling emergency, or ask if it services your area.

Hear a real call

Listen in: HVAC & Plumbing

Urgent service calls — won before the next company. A sample TelAI call — no script reading, no captions, just the receptionist your callers would actually hear.

TelAI · sample call

Audio only · no captions

Prefer to test it live? Call the demo line — (213) 752-9794

The 8 PM problem

The AC dies at 8 PM. Whoever answers wins the job.

Breakdowns don't wait for business hours. A homeowner with a flooded basement, no heat in January, or no cooling in a heat wave calls down the list until someone picks up. If you go to voicemail, the next company gets the job — and keeps the customer for every repair after. One captured emergency is a service call worth hundreds today, plus a repeat customer worth far more over time.

How it works

Live on your existing line in about a week

Forward the calls you can't grab

Keep your number and your dispatcher. You forward only after-hours, weekend, on-another-line, and no-answer calls — your day-to-day doesn't change.

It answers and qualifies

A receptionist tuned for your company greets the caller, confirms you cover their area, captures the problem and address, and tags the urgency — emergency versus a quote.

You get the job in minutes

Name, phone, address, issue, and urgency are texted or emailed before they hang up, so you can dispatch or call back the hot leads first.

What TelAI can answer

Whether you service the caller's city or ZIP
Your hours and emergency availability
Emergency versus scheduled service
Ballpark on diagnostic and service-call fees, when you allow it
Approved shut-off or safety guidance for emergencies
How soon you can typically dispatch

What it captures on every call

Caller name and best callback number
Service address
The problem (no heat, leak, no cooling, clog)
Emergency or can-wait
Property type (home, rental, business)
Preferred callback or service window

The lead in your inbox

Every call becomes a clean summary

Emergency service call — texted to you

Caller: Dave Whitman
Phone: (818) 555-0172
Address: 412 Oak St, Unit B
Issue: No cooling — AC won't run
Urgency: Emergency — today
Property: Single-family home
In area?: Yes — covered ZIP

Built for this business

Why HVAC & plumbing specifically

Emergencies, captured 24/7

No-heat, no-cool, burst pipe, sewage backup — answered after hours and on weekends and flagged urgent, so you can dispatch fast instead of finding it in voicemail Monday.

Service-area questions, handled

It confirms whether you cover the caller's city or ZIP before taking the job, so you stop chasing out-of-area leads that waste a truck roll.

Quote requests, structured

Job type, property, and timing captured cleanly — a real lead you can price, not a thirty-second voicemail you have to call back to understand.

Beat the next company

Most callers never leave a voicemail; they just call the next listing. TelAI answers on the first ring so the lead is yours, not your competitor's.

Bilingual by default

English and Spanish in the same call, mid-sentence — the way your callers actually talk, with no upcharge.

A service, not a dashboard

I build, test, and maintain your agent for you — and you can call me directly. There's nothing for your team in the field to learn.

Launch offer

First month free · $49 setup

Try TelAI on your company's line for a full month at no cost — $49 one-time setup, 300 minutes included, then $249/month if you keep it. Bilingual after-hours, weekend, and overflow coverage, live on your existing line in about a week, and you can cancel during the free month.

Start your free trial Or hear it first — (213) 752-9794

Questions owners ask

Asked, answered

+Does it dispatch my techs?

It captures and prioritizes the job — address, issue, and urgency — then texts or emails it to you so you dispatch or call back the hot leads first. It doesn't move your trucks; it makes sure you never miss the call that fills them.

+Can it tell callers whether we service their area?

Yes. We load your service area during setup, and the agent confirms coverage before taking the job — so you don't waste time on calls outside your zone.

+Does it replace my office staff?

No. Most companies forward only after-hours, weekend, and overflow calls. It's there for the times no one can grab the phone, not to replace your dispatcher.

+What about a gas leak or a true emergency?

It captures the caller and flags it to you immediately, and points genuine life-safety emergencies to 911 — so the urgent ones reach a human fast.

+Do I have to change my number?

No. Keep your number and forward calls to TelAI whenever you need it — evenings, weekends, or overflow. Remote setup, anywhere in the U.S., with no onsite installation.