For dental offices

Never send another new patient to voicemail.

TelAI is a done-for-you AI phone receptionist built for dental offices. It answers new-patient and appointment calls — after hours, at lunch, while your team is chairside, and on overflow — in English and Spanish, captures the request, answers basic insurance and hours questions, and emails your front desk the details in minutes. No new software to learn.

Call it right now — ask about a cleaning appointment, or a chipped tooth after hours.

Hear a real call

Listen in: Dental Practices

New-patient and appointment calls, never missed. A sample TelAI call — no script reading, no captions, just the receptionist your callers would actually hear.

TelAI · sample call

Audio only · no captions

Prefer to test it live? Call the demo line — (213) 752-9794

The front-desk problem

Your team is chairside — and the phone keeps ringing

When your front desk is checking out a patient, already on another line, at lunch, or gone for the day, new-patient calls go to voicemail — and new patients almost never leave one. They simply call the next office that picks up. A caller ready to book at 6 PM becomes someone else's new patient by morning, and over a lifetime of cleanings, fillings, and referrals, that one missed call is worth thousands.

How it works

Live on your existing line in about a week

1

Forward the calls you miss

Keep your number and your front desk. You forward only after-hours, lunch, on-another-line, and no-answer calls — nothing else about your office changes.

2

It answers like your front desk

A receptionist tuned for your practice greets every caller in English or Spanish, answers hours, location, and insurance-accepted questions, and takes the appointment request.

3

You get the lead in minutes

Name, phone, reason — new patient, cleaning, emergency — and preferred times land in your front desk's inbox before the caller hangs up, with urgent dental issues flagged.

What TelAI can answer

  • Your hours, location, and directions
  • Whether you're accepting new patients
  • Which insurance plans and PPOs you accept
  • Cleaning, exam, and new-patient appointment requests
  • Cost ranges for common visits, when you allow it
  • Your new-patient and first-visit process

What it captures on every call

  • Caller name and best callback number
  • New patient or existing patient
  • Reason for the visit (cleaning, pain, consult)
  • Preferred days and times
  • Dental insurance, if any
  • Preferred language for the callback

The lead in your inbox

Every call becomes a clean summary

New-patient call — emailed to your front desk

Caller
Maria Gomez
Phone
(213) 555-0148
Patient
New patient
Reason
Cleaning + exam, possible cavity
Prefers
Weekday mornings
Insurance
Delta Dental PPO
Language
Español

Built for this business

Why dental offices specifically

New patients, captured not lost

The missed new-patient call is the expensive one. TelAI answers it, books the callback, and emails you the details so it doesn't become a competitor's patient.

Appointment requests, taken right

Reason for the visit, new-or-existing patient, preferred days and times — captured as a structured request, not a vague voicemail to decode.

Bilingual by default

English and Spanish in the same call, switching mid-sentence the way your patients actually talk — no upcharge and no setting to remember to flip.

Basic questions, answered

Hours, location, insurance and plans accepted, and your new-patient process — handled without pulling a team member away from a patient in the chair.

Dental emergencies flagged

An after-hours chipped tooth, lost crown, or severe pain is captured and flagged to you right away, with genuine life-safety situations pointed to 911.

A service, not a dashboard

I build, test, and maintain your agent for you — and you can call me directly. There's nothing for your front desk to learn or babysit.

Launch offer

First month free · $49 setup

Try TelAI on your office's line for a full month at no cost — $49 one-time setup, 300 minutes included, then $249/month if you keep it. Bilingual after-hours, lunch, and overflow coverage, live on your existing line in about a week, and you can cancel during the free month.

Questions owners ask

Asked, answered

+Will it book appointments into our system?

On the launch plan it captures the request — patient, reason, and preferred times — and emails your front desk to confirm and book. Live calendar or practice-management booking on the call is available as an add-on once you're set up.

+Does it replace our front desk?

No. Most offices forward only after-hours, lunch, on-another-line, and overflow calls. It's a safety net for the calls your team can't grab, not a replacement for anyone.

+Can it answer insurance questions?

It answers the basics you approve — plans and insurance accepted, your new-patient process, hours and location — and routes anything detailed to your team. It never quotes coverage it shouldn't.

+What about a dental emergency after hours?

It captures the caller, flags urgency to you immediately, and points genuine life-threatening emergencies to 911 — so a 9 PM severe-pain call reaches you instead of voicemail.

+Do we have to change our phone number?

No. Keep your number and forward calls to TelAI whenever you need it — after hours, at lunch, or on overflow. Setup is remote, anywhere in the U.S., with no onsite installation.