For insurance agencies

Capture every quote request, even after hours.

TelAI is a done-for-you AI phone receptionist for insurance agencies. It answers quote, policy, and claims-callback requests — after hours, at lunch, and on overflow — in English and Spanish, captures the lead and the details, and emails your producers in minutes so no prospect slips away.

Hear the demo — (213) 752-9794 Book a setup call

Call it right now — ask for an auto quote, or request a callback about a claim.

Hear a real call

Listen in: Insurance Agencies

Quote requests and policy questions, captured. A sample TelAI call — no script reading, no captions, just the receptionist your callers would actually hear.

TelAI · sample call

Audio only · no captions

Prefer to test it live? Call the demo line — (213) 752-9794

The missed-quote problem

A quote shopper who reaches voicemail buys elsewhere

Insurance is a shopping business — prospects call several agencies and go with whoever responds first. Miss the call and a ready-to-buy quote becomes a competitor's policy. Meanwhile existing clients call about renewals, ID cards, and claims, and every one that hits voicemail is a service ticket and a retention risk. Your producers can't be on the phone every minute.

How it works

Live on your existing line in about a week

Forward the calls you miss

Keep your number and your team. You forward after-hours, lunch, and overflow calls — nothing else changes.

It answers and captures

A receptionist tuned for your agency greets the caller, identifies a quote, service, or claims request, and collects the details.

You get the lead in minutes

Line of business, the caller's details, and the request are emailed to the right producer before the caller hangs up.

What TelAI can answer

Your hours, location, and lines of business
Whether you write a given type of policy
How to start a quote and what's needed
Where to send claims and how callbacks work
Renewal, ID-card, and basic policy questions you approve
How and when a producer will call back

What it captures on every call

Caller name and best callback number
New quote, existing policy, or claim
Line of business (auto, home, life, commercial)
Key details for a quote, when offered
Urgency and best time to reach them
Preferred language for the callback

The lead in your inbox

Every call becomes a clean summary

Quote request — emailed to your producer

Caller: Priya Shah
Phone: (714) 555-0136
Request: New auto quote
Vehicles: 2 cars, 2 drivers
Currently: Shopping — renewal in 3 weeks
Urgency: Wants a call today
Language: English

Built for this business

Why insurance agencies specifically

Quote shoppers, captured first

The prospect who reaches a person instead of voicemail is the one who buys. TelAI answers so the lead is yours.

Right producer, right line

It identifies auto, home, life, or commercial and routes the lead to the right person.

Claims, calmly handled

It captures claims-callback requests and points to your process without giving coverage advice.

Renewals and service, triaged

ID cards, renewal questions, and basic service captured so nothing piles up in voicemail.

Bilingual by default

English and Spanish in the same call, the way your clients actually talk.

A service, not a dashboard

Built, tested, and maintained for you. Nothing for your team to learn.

Launch offer

First month free · $49 setup

Try TelAI on your agency's line for a full month at no cost — $49 one-time setup, 300 minutes included, then $249/month if you keep it. Bilingual after-hours and overflow coverage, live on your existing line in about a week, and you can cancel during the free month.

Start your free trial Or hear it first — (213) 752-9794

Questions owners ask

Asked, answered

+Will it quote coverage or prices?

No. It captures everything a producer needs to quote and answers the basics you approve, but it never quotes premiums or gives coverage advice.

+Can it handle claims calls?

It captures the caller and a claims-callback request and points them to your process. It doesn't adjust or advise on claims.

+Does it replace my staff?

No. Most agencies forward only after-hours, lunch, and overflow calls. It catches the ones your team can't.

+How does it route different lines?

It identifies the line of business and the request, and we route the summary to the producer or inbox you choose.

+Do we have to change our number?

No. Keep your number and forward calls to TelAI when you need it. Remote setup, anywhere in the U.S., with no onsite installation.