For veterinary clinics

Never send a worried pet owner to voicemail.

TelAI is a done-for-you AI phone receptionist for veterinary clinics. It answers missed, after-hours, and overflow calls in English and Spanish, books and reschedules appointments, calmly triages how urgent a case is, flags true emergencies, and emails your team the details in minutes. It is receptionist only — never veterinary advice.

Hear the demo — (213) 752-9794 Book a setup call

Call it right now — describe a sick pet, ask about hours, or try it in Spanish.

Hear a real call

Listen in: Veterinary Clinics

Worried pet parents, answered with care. A sample TelAI call — no script reading, no captions, just the receptionist your callers would actually hear.

TelAI · sample call

Audio only · no captions

Prefer to test it live? Call the demo line — (213) 752-9794

The missed-call problem

A scared pet owner who can't reach you calls the next clinic

When a pet is sick or hurt, owners panic — and they call after work, on weekends, and at night. If they hit voicemail, most don't leave a message; they call the next clinic or rush to a pricey ER. Every missed call is a lost appointment, a lost patient, and a worried client who needed reassurance and didn't get it. A front desk that answers — calmly, at any hour — keeps those families with your practice.

How it works

Live on your existing line in about a week

Forward the calls you miss

Keep your number and your front desk. You forward only after-hours, overflow, and no-answer calls — nothing else about your clinic changes.

It answers and triages

A receptionist tuned for your clinic greets every caller in English or Spanish, answers basic questions, gauges urgency, and either books a visit or takes a detailed message.

You get the details in minutes

Pet name, owner, symptoms, urgency, and callback land in your inbox with the full transcript — with true emergencies clearly flagged.

What TelAI can answer

Your hours, location, and directions
Whether you're accepting new patients
Appointment availability and how to book
What to do for common, non-emergency concerns (general info only)
Where to go for a real after-hours emergency
General clinic questions — never veterinary advice

What it captures on every call

Owner name and best callback number
Pet's name, species, and breed
What's going on — symptoms or reason for the call
How urgent it is, and for how long
Whether they're an existing or new client
Preferred language for the callback

The lead in your inbox

Every call becomes a clean summary

New appointment request — emailed to your team

Owner: Sarah Bennett
Phone: (213) 555-0337
Pet: Cooper — dog
Reason: Vomiting after eating something
Urgency: Same day — alert, not critical
Client: Existing

Built for this business

Why veterinary clinics specifically

Calm with anxious callers

It reassures panicked pet parents and gathers the facts, instead of leaving them with a beep when they're already scared.

Triage, not advice

It gauges how urgent a case sounds and flags emergencies for you — but it never diagnoses or gives medical advice for an animal.

True bilingual, not a setting

Real mid-sentence English/Spanish — the way your clients actually talk. Cheap tools gate Spanish behind a higher tier.

Built around your clinic

Tuned to your hours, services, booking rules, and which cases you send to an ER — not a generic script.

Compliant by default

Recording disclosure is built into the greeting, in line with consent rules in every state. You control how long transcripts are kept.

One saved patient pays for it

At $249/month, a single appointment you'd have lost to voicemail covers the service many times over.

Launch offer

First month free · $49 setup

Try TelAI on your clinic's line for a full month at no cost — $49 one-time setup, 300 minutes included, then $249/month if you keep it. Bilingual after-hours and overflow reception, live on your existing line in about a week, and you can cancel during the free month.

Start your free trial Or hear it first — (213) 752-9794

Questions owners ask

Asked, answered

+Will it give medical advice about my callers' pets?

No — and it can't be talked into it. It answers clinic facts, books appointments, and takes a detailed message. Anything that needs a vet gets a polite “the doctor will go over that with you on your callback.”

+Can it tell a real emergency from a routine call?

It asks calm triage questions, flags anything that sounds urgent for you, and directs genuine emergencies to your after-hours instructions or the nearest ER — it never tries to treat the animal.

+Does it replace my front desk?

No. Most clinics forward only after-hours, overflow, and no-answer calls. It's a safety net for the calls your team can't catch, not a replacement for anyone.

+Do we have to change our phone number?

No. Keep your number and forward calls to TelAI whenever you need it. Setup is remote, anywhere in the U.S., with no onsite installation.

+What does it capture on each call?

Owner name and number, the pet's name and species, the reason for the call, urgency, new-or-existing client, and preferred callback language — emailed with the full transcript.