For property management companies

Tenant calls answered, maintenance routed, leads captured.

TelAI is a done-for-you AI phone receptionist for property management companies. It answers tenant and prospect calls — after hours, on overflow, and on weekends — in English and Spanish, logs maintenance requests, captures leasing inquiries, tags true emergencies, and emails your office the details in minutes.

Hear the demo — (213) 752-9794 Book a setup call

Call it right now — report a leak after hours, or ask about a vacancy.

Hear a real call

Listen in: Property Management

Tenant maintenance, tagged by urgency. A sample TelAI call — no script reading, no captions, just the receptionist your callers would actually hear.

TelAI · sample call

Audio only · no captions

Prefer to test it live? Call the demo line — (213) 752-9794

The after-hours problem

Pipes burst at midnight. Prospects call during showings.

Property management is a phone job that never clocks out — a tenant with no hot water at 11 PM, a prospect who wants a vacancy on Saturday, an owner with a question during your busiest hour. Miss the leasing call and the unit sits empty longer; miss the emergency and a small leak becomes a big claim. There aren't enough hours in the day to catch them all live.

How it works

Live on your existing line in about a week

Forward the calls you miss

Keep your number and your office staff. You forward after-hours, weekend, and overflow calls — nothing else changes.

It answers and routes

A receptionist tuned for your company greets tenants and prospects, logs the request, and tags urgency — routine maintenance versus a true emergency.

You get the details in minutes

Property, unit, the issue, and urgency are emailed — and flagged when it's an emergency — before the caller hangs up.

What TelAI can answer

Office hours, locations, and how to pay rent
Whether a property has vacancies and the basics
Application and showing process
How to submit a maintenance request
What counts as an after-hours emergency
General owner and tenant questions you approve

What it captures on every call

Caller name and best callback number
Tenant or prospective renter
Property and unit number
The request or issue
Urgency — emergency or routine
Preferred callback time and language

The lead in your inbox

Every call becomes a clean summary

Tenant call — emailed to the office

Caller: Rosa Linares
Phone: (323) 555-0107
Type: Current tenant
Property: Maple Court, Unit 4
Issue: Water heater leaking
Urgency: Emergency — after hours
Language: Español

Built for this business

Why property managers specifically

Emergencies routed, not missed

Burst pipes, no heat, lockouts — captured after hours and flagged urgent so you act before it becomes a claim.

Leasing leads captured

A prospect who calls about a vacancy on a Saturday gets answered, not sent to voicemail and lost to the next listing.

Maintenance, logged cleanly

Property, unit, and the issue captured as a structured request your team can dispatch.

Tenant and prospect, sorted

It tells current tenants from new leads and routes each the right way.

Bilingual by default

English and Spanish in the same call, the way your residents actually talk.

A service, not a dashboard

Built, tested, and maintained for you. Nothing for your office to learn.

Launch offer

First month free · $49 setup

Try TelAI on your office's line for a full month at no cost — $49 one-time setup, 300 minutes included, then $249/month if you keep it. Bilingual after-hours, weekend, and overflow coverage, live on your existing line in about a week, and you can cancel during the free month.

Start your free trial Or hear it first — (213) 752-9794

Questions owners ask

Asked, answered

+How does it handle a real emergency?

It captures the property, unit, and issue, flags it to you as urgent immediately, and points genuine life-safety situations to 911 — so a midnight leak reaches you, not voicemail.

+Can it take maintenance requests?

Yes. It logs the property, unit, and the problem as a structured request and emails it to your office, tagged routine or emergency.

+Does it replace my office staff?

No. Most companies forward only after-hours, weekend, and overflow calls. It's there when no one can pick up.

+Can it answer leasing questions?

It answers the basics you approve — availability, application process, showings — and captures the prospect's details for follow-up.

+Do we have to change our number?

No. Keep your number and forward calls to TelAI when you need it. Remote setup, anywhere in the U.S., with no onsite installation.